Ideal Tridon Group Blog.

Employee Spotlight: Heather Riggs

Today's employee spotlight is on Heather Riggs, Operations Manager for ZSi-Foster.

Heather Riggs - Operations Manager, ZSi-Foster


FAVORITE PASTTIME: Watching her son play baseball

Over twenty-three years ago, Heather Riggs began her career at ZSi-Foster as a floor associate and worked her way up to her present position of Operations Manager at the Foster facility in Springfield, Missouri.

Heather's chief job duty is to manage production within a fast-paced environment that calls for agility and flexibility. She ensures that shifting needs are met with a competent and cross-trained staff supported by a strong set of operational values. With a 99% on-time delivery and ship complete rating, it is clear that Heather's team knows how to get things done!

It is within this collaborative culture that her team embraces the importance of their roles. When asked about her team's success, Heather adds, "We know that our customers come first."