Privacy Policy & CCPA

Last Updated: June 1, 2025

This is the Privacy Policy of Ideal Tridon and its subsidiaries and affiliates (together, "Ideal Tridon", "Company", "we" or "us"). This Privacy Policy applies to our collection and use of Personal Information through this website and any related websites, applications, tools, or platforms (together, the "Site"), as well as through any other means where a link or reference to this Privacy Policy is provided at the time of collection.

This Privacy Policy ("Privacy Policy") describes how we use and disclose the Personal Information we collect from you or someone you authorize to provide information on your behalf when you use this Site and all related digital products and online services that we own or operate and that link to this Privacy Policy (collectively, the "Services"). For purposes of this Privacy Policy, "Personal Information" means any information which directly or indirectly identifies or otherwise relates to a living individual person or household. Your visit to the Site is subject to this Privacy Policy, which is incorporated into our Terms of Use.

By visiting the Site, you agree to this Privacy Policy, which may be updated by us at any time with notice. You should review this Privacy Policy carefully. If you do not understand or agree with it, you may not access or use the Site. By accessing and using the Site, you confirm that you understand and agree with the provisions of this Privacy Policy. Please note that if you do not provide certain Personal Information to us when requested, we may not be able to provide you with access to all areas of the Site and associated Services.

The Information We Collect About You

We may collect the following categories of Personal Information listed below about you in connection with your access and/or use of the Site.
1. Information You Voluntarily Provide to Us.
  1. Identifiers and Verification Information. To help us provide the Services, as well as respond to data access and/or deletion requests, as required by applicable laws, we may collect identity verification information from you, such as images of your government issued ID, passport, national ID card, or driver's license, as permitted by applicable laws, or other authentication information.
  2. Communications Data. We may collect Personal Information that you provide when you contact us for any reason, such as to express an interest in obtaining additional information about our Services, direct questions or concerns about our services to us, use a "Contact Us" form or similar features, sign up for our emails or attend an event, or download certain content.
  3. Employment Information. We may collect Personal Information you provide including job title, company name, work phone number, and work email address.
  4. Characteristics of Protected Classifications. We may collect information submitted as part of completing online forms on the Site (including, but not limited to, name, age, date of birth, address, gender, nationality, citizenship and contact information.
2. Information from Third Parties.
  1. Reputation & Background Check Data. We may collect Personal Information from you and from third parties in connection with performing diligence on job applicants, service providers, and business partners. This data may include contact details, information concerning business practices, creditworthiness, reputation and business history, and job titles or roles.
3. Information Collected Automatically Through the Site, Including Website Data. When you navigate the Site, we and our vendors may collect usage information through a variety of technical methods, including cookies and web beacons, and other technologies (collectively, "Data Collection Technologies"). For more information about how we use Data Collection Technologies and to learn how to exercise your choices about Data Collection Technologies, please Section 2 of this Privacy Policy. We may collect and process Personal Information about you when you browse or use certain functions on the Site, which may include:
  1. Information Collected by Cookies. Our Site may use cookies, which are small text files containing a string of alphanumeric characters owned by third parties like Google. When you use the Site, these third parties may send one or more cookies to your computer or mobile device and collect information about the services that you use and how you use them, which may include device-specific information, your navigation throughout the Site, and other technical and browsing preferences including your location and entry point to the Site. We may use both session cookies and persistent cookies: a session cookie disappears after you close your browser; a persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings.
  2. Technical Information. We may automatically receive and record information from your computer, web browser and/or mobile device, including your IP address or other device address or ID, web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the Site, the pages you view on the Site, your actions on the Site, and the dates and times that you visit, access, or use the Site. This includes information about how you use and navigate the Site, including which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions with the Site. When you use the Site on a mobile device, we may also collect the physical location of your device by, for example, using satellite, cell phone tower or wireless local area network signals.
As described further below, the categories of Personal Information listed above are collected, used, retained, and shared by us and designated third parties only as necessary and proportionate to achieve the purposes disclosed to you in this Privacy Policy or otherwise disclosed at or before the time of collection. Unless otherwise permitted by applicable law, we will not retain each category of your Personal Information for longer than is reasonably necessary for each disclosed purpose.
Data Collection Technologies

We may use cookies and other Data Collection Technologies (e.g., session and persistent cookies, flash cookies, web beacons), and electronically gather information about the technology you use to access the Site and the areas of the Site you visit. We passively collect this information for operational purposes such as evaluating, updating and improving the Site. Cookies help us in many ways to make your visit to our websites more enjoyable and meaningful to you. Cookies are text information files that your web browser places on your computer when you visit a website. We may use such "cookie" technology to obtain information from you as an online visitor. As an example, this might entail recognizing several web page requests coming from the same computer and therefore the same visitor.
How We Use Your Information

We may use your Personal Information for the following business purposes:
1. To operate, maintain, enhance, and provide all of the features of the Site;
2. To personalize the Site, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Site;
3. To understand and analyze the usages trends and preferences of our users, to analyze and report on the Site's traffic, marketing and usage trends, to improve the Site, and to create new features and functionality;
4. For ongoing review and improvement of the information, content and services provided on the Site to ensure it is user friendly;
5. To conduct analysis required to detect malicious data and understand how this may affect your IT system;
6. For in-depth threat analysis, to prevent any potential disruptions such as cyber-attacks, and for statistical monitoring and analysis of current attacks on devices and systems for the on-going adaption of the solutions provided to secure systems and devices against current attacks;
7. To provide you with the products and services for which you subscribe and to allow you to use and access functionality provided by the Site, including vendor account functionality;
8. To provide you with marketing communications and inform you about news and information relating to our business and services, including new product launches, product updates and general business news (generally, you can opt-out of receiving promotional communications through links provided in the messages or by contacting us directly using the contact information provided below in Section 8);
9. To understand your needs and interests and respond to inquiries, and/or other requests or questions;
10. To detect, investigate and prevent fraud and other crimes or malpractice, and to improve fraud detection and information security;
11. For the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), and to obtain legal advice or to establish, exercise or defend legal rights;
12. To confirm and verify your identity and to conduct due diligence;
13. For the management and administration of our business, and to comply with our contractual obligations; and
14. For purposes otherwise set out in this Policy.
In addition to the purposes set forth above, we may use your information for any other purposes disclosed to you at the time of collection or that you have previously authorized. We may combine, aggregate, or anonymize any of the information we collect from you with other information we collect from or about you from another source. We may also use information that does not personally identify you for any purpose, except where we are required to do otherwise under applicable laws.

To the extent we collect any sensitive categories of Personal Information about you, including, for example, certain financial, health, and/or geolocation information, we will limit use of such information to that which is necessary to perform services or provide goods reasonably expected. To the extent you have any questions or concerns regarding our collection and use of sensitive categories of Personal Information, please contact us by using the information found at the end of the Privacy Policy.
When We Disclose Information

We may share your Personal Information with other people or nonaffiliated companies when we have your permission, as required by law, and/or under the following circumstances:
1. We work with third party service providers to provide website development, hosting, data storage, maintenance, and other services for us. To the extent it is necessary for these third-party service providers to complete their contractual obligations to us, these third parties may have access to or process information about you. Our third party service providers do not have any independent right to use or share such information outside of their relationship with us.
2. We partner with certain third parties to collect information regarding your use of our products and services to improve the maintenance and support we are able to provide you for our products and services. These third parties may also engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. Even if you do not click on these plug-ins, they may collect information about you, such as your IP address, the pages that you view, and the actions you complete. If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies. Please note that certain aspects of our Site may network correctly if you block cookies. Any third-party plug-ins and components are governed by the privacy policy of the company providing them (and not this Privacy Policy), so we advise you to read their privacy statements.
3. In some cases, in order to provide the Site and the Services, we provide information about you to trusted partners who work on behalf of or with us under confidentiality agreements. Our partners do not have any independent right to use or share such information outside of their relationship with us.
4. We may partner with third parties to manage our advertising on other websites. Our third party partners may use tracking technologies to gather information about your activities on our Site and other websites to provide you with advertising based on your browsing activities and interests.
5. We may share information about you in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
6. We may share information about you if we have a good faith belief that it is necessary to do so in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
7. We may transfer or assign information about you if we are acquired by or merged with another company, or in the unlikely event of bankruptcy.
Your Rights

Your preferences about how we use your information are important to us and, when possible, we aim to honor them. Depending on the jurisdiction in which you reside, you may have legal rights in relation to your Personal Information. These rights may allow you request that we take certain action with respect to your information, including, for example, amending, deleting, or updating your information. If you have any questions regarding your options with respect to your Personal Information or this Privacy Policy, you can contact us for further information by using the details at the end of this Privacy Policy. You have a number of options to manage or limit how we and our vendors use cookies and other Data Collection Technologies. You may be able to disable cookies or choose the types of cookies you wish to allow. Please refer to your browser settings. Although most browsers and devices accept cookies and other Data Collection Technologies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, some of the features of our Site may not function properly.
How We Protect and Retain Your Information

We use certain physical, managerial, and technical safeguards that are designed to protect the integrity and security of your information. We cannot, however, ensure or warrant the security of any information you transmit to us through the Site and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Although we may allow you to adjust your privacy settings to limit access to your information, no security measures are perfect or impenetrable. We cannot control the actions of other users or other third parties with whom you may choose to share your information. Therefore, we cannot and do not guarantee that information you post through the Site or Services will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

We only store your information for as long as may be needed to provide services to you, with the exception of information that we may need to store for a longer period of time to comply with legal or regulatory obligations, resolve disputes, enforce our agreements, or for records management purposes. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer periods. Even after removal, copies of information that you have posted may remain viewable in cached and archived pages or if other users have copied or stored such information.
International Visitors

This Site is controlled and operated in the United States. If you choose to access the Site from outside the United States, you acknowledge that you will be transferring your information, including Personal Information, outside of those regions to the United States for storage and processing, as necessary to provide to you the Site and Services. If you are a European visitor, we encourage you to instead visit our website at tridoneurope.com.
Our Contact Information

If you have any questions or comments about this Privacy Policy or our practices in relation to your Personal Information, you can email us at [email protected]. You may direct mail to Chief Information Officer, ATTN: Privacy Concerns, 8100 Tridon Dr, Smyrna, TN 37167.

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Last Updated: June 1, 2025

This privacy policy for California residents (this "California Policy") is provided in addition to the information in the Website Privacy Policy provided by Ideal Tridon ("Ideal Tridon," "we," or us"), and explains Ideal Tridon's online and offline collection, use, and disclosure of Personal Information (as defined by the CCPA) relating to residents of the State of California (collectively, "you") covered by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, together with any applicable regulations (all together, the "CCPA"). Any terms defined in the CCPA have the same meaning when used in this California Policy. This California Policy is available in alternative formats upon request. Please call (800) 251-3220 or e-mail [email protected] to request an alternative format.

We may amend this California Policy from time to time and will provide you with such amendments in the same manner in which you have received this California Policy.

Notice of Collection, Use, Retention, and Disclosure of Personal Information.

Sale and Sharing of Personal Information. We do not and have not sold any categories of Personal Information to third parties or shared Personal Information with third parties for those third parties' own direct marketing purposes or shared any categories of Personal Information for the purpose of cross-context behavioral advertising. We may allow certain third parties that provide us with analytics services to collect your Personal Information via cookies and automated technologies place on the Site, including for our online advertising purposes and to provide various features and functionality on the Site. You have the ability to opt-out of this disclosure of your Personal Information, which may be considered a "sale" under the CCPA, using cookie management preferences available through our Cookie Consent Form.
Categories of Personal Information. We may collect the following categories of Personal Information about you in connection with your access and/or use of the Site:
1. Identifiers, including your name and contact details (e.g., address, email address, phone number), signature, date of birth, physical characteristics or description, state identification card (including driver's license) number, government-issued ID, passport number, national ID card, account username, credit card number, debit card number, or any other financial information, unique personal identifier (e.g., device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology), online identifier, Internet protocol address, and other similar identifiers;
2. Protected Classifications, including under California or federal law, such as national origin, age, gender, citizenship status;
3. Commercial Information, including your purchase information, products or services purchased, obtained, or considered, and other purchase histories or tendencies;
4. Internet or Other Electronic Network Activity Information, including your web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the Site, the pages you view on the Site, your actions on the Site, and the dates and times that you visit, access, or use the Site. This includes information about how you use and navigate the Site, including which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions with the Site;
5. Geolocation Data, including the physical location of your device by, for example, using satellite, cell phone tower or wireless local area network signals;
6. Employment Information, including your employment-related information and history;
7. Inferences, including inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes; and
8. Other Information, including the information you create or provide to us, such as the content of your communications with us and/or with our representatives, service providers and affiliates, including in-person discussions, telephone conversations, and electronic or other communications.

Collection, Sources, and Use of Personal Information. We have collected and used the following categories of Personal Information from the following sources and for the following business purposes during the twelve (12)-month period prior to the "Last Updated" date of this California Policy:

Categories	Sources	Business Purposes
Identifiers.	• Directly from you, including, for example, through this website and any related websites, applications, tools, or platforms (together, the "Site"), when you send us an email, fill out our forms, apply for a job, or otherwise contact or communicate with us; • From automated tracking technology and monitoring tools, including, for example, cookies that track your access and use of our Site and other online services; • From within Ideal Tridon, including, for example, from our affiliates and/or entities owned or controlled by Ideal Tridon; • From businesses that we are evaluating, including, for example, in connection with a potential investment or business opportunity; • From vendors, including, for example, background check providers, advertising vendors, other business partners; • From recruiting sources, including, for example, agencies, social media networks, and other publicly available sources; and • From service providers, including, but not limited to website developers, data storage and maintenance storage providers, email and telephone marketing providers, and other service providers.	• Performing and providing the services that we offer; • Marketing purposes, including sending correspondences, analyzing trends, administering the Site, tracking users' movements around the Site, and to improve the Site and to make it more useful to visitors; • Recruiting purposes, including the evaluation of candidates and onboarding process; • Auditing and verifications, including (i) auditing related to a current interaction with you and concurrent transactions; (ii) undertaking activities to verify the quality and effectiveness of services, managing and mitigating risk, assessing compliance with applicable laws, legal requirements, and our policies (including to maintain the privacy and security of our data), conducting internal audits or investigations, and obtaining legal advice or to establish, exercise or defend legal rights and compliance activities); (iii) and undertaking internal research for technological development and demonstration; • Short-term, transient uses; • Protecting our systems, including by detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, prosecuting those responsible for that activity (including to protect our assets and to investigate or defend against any claims of illegality or wrongdoing or in response to a court order or judicial or other government subpoena or warrant), and debugging to identify and repair errors that impair intended functionality; and • To comply with legal obligations, such as in connection with a valid court order, judicial subpoena, or regulatory inquiry, and as required by law enforcement agencies, federal or state regulatory agencies or self-regulatory organizations.
Protected Classifications.	• Directly from you; • From automated tracking technology and monitoring tools; • From within Ideal Tridon; • From businesses that we are evaluating; • From vendors; • From recruiting sources; and • From service providers.	• Auditing and verifications; and • Complying with legal obligations.
Commercial Information.	• Directly from you; • From within Ideal Tridon; • From businesses that we are evaluating; and • From vendors.	• Performing and providing the services; • Marketing purposes; • Recruiting purposes; • Auditing and verifications; • Protecting our systems; and • Complying with legal obligations.
Internet or Other Electronic Network Activity Information.	• Directly from you; • From automated tracking technology and monitoring tools; and • From service providers.	• Performing and providing the services; • Marketing purposes; • Recruiting purposes; • Auditing and verifications; • Short-term transient uses; • Protecting our systems; and • Complying with legal obligations.
Geolocation Data.	• From automated tracking technology and monitoring tools; and • From service providers.	• Performing and providing the services; • Marketing purposes; • Recruiting purposes; • Auditing and verifications; • Short-term transient uses; • Protecting our systems; and • Complying with legal obligations.
Employment Information.	• Directly from you; • From automated tracking technology and monitoring tools; • From within Ideal Tridon; • From businesses that we are evaluating; • From vendors; • From recruiting sources; and • From service providers.	• Performing and providing the services; • Recruiting purposes; • Auditing and verifications; • Protecting our systems; and • Complying with legal obligations.
Inferences.	• From automated tracking technology and monitoring tools; • From within Ideal Tridon; • From businesses we are evaluating; • From vendors; • From recruiting sources; and • From service providers.	• Performing and providing the services; • Marketing purposes; • Auditing and verifications; and • Protecting our systems.
Other Information.	• Directly from you; • From automated tracking technology and monitoring tools; • From within Ideal Tridon; • From vendors; and • From recruiting sources.	• Performing and providing the services; • Marketing purposes; • Recruiting purposes; • Auditing and verifications; • Short-term, transient uses; • Protecting our systems; and • Complying with legal obligations.

Children's Information. The Services are not designed for, not intended to attract, or directed toward children under the age of eighteen (18). We do not knowingly collect Personal Information from users under the age of eighteen (18) without prior consent of a parent or guardian. If a parent or guardian becomes aware that his or her child has directly provided us with Personal Information, please contact us using the information at the bottom of this California Policy.
Sensitive Personal Information. Sensitive Personal Information may include state identification card, driver's license numbers, passport numbers, account credentials, debit card, or credit card number in combination with any required security or access code, and precise geolocation. To the extent we collect your Sensitive Personal Information, we will not use or disclose such information for purposes other than (i) to perform services/goods that you reasonably expect from us; (ii) to prevent, detect, and investigate security incidents; (iii) to resist illegal actions directed at the business and prosecute defend our rights; (iv) to ensure the physical safety of others; (v) for short-term, transient uses; (vi) to perform services necessary for the business; (vii) to verify and maintain the quality and safety of our services; and (viii) generally for purposes that do not infer characteristics about you.
Retention of Personal Information. We retain Personal Information for as long as is reasonably necessary in connection with the purposes for which the Personal Information was collected. For additional information on how we store your Personal Information, please refer to our Website Privacy Policy.

Disclosures of Personal Information for Business Purposes. We may have disclosed the following categories of Personal Information to the following categories of recipients for the following business purposes during the twelve (12)-month period prior to the "Last Updated" date of this California Policy:

Business Purposes	Recipients	Categories
Performing and providing the services.	• Affiliates; • Government entities, including, for example, state and federal governmental bodies; • Service providers, contractors, and other vendors, including website developers, web-hosting platforms, data storage providers, maintenance providers, and others who provide services to us or on our behalf; • Professional service organizations, such as auditors, tax advisors and law firms; and • Investors and creditors, including, for example, prospective or current investors or creditors of Ideal Tridon.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Online Activity; • Employment Information; • Inferences; and • Other Information.
Marketing purposes.	• Affiliates; • Service providers, contractors, and other vendors; and • Professional service organizations.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Inferences; and • Other Information.
Recruiting purposes.	• Affiliates; • Service providers, contractors, and other vendors; and • Professional service organizations.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Inferences; and • Other Information.
Auditing related to a current interaction with you and concurrent transactions.	• Affiliates; • Service providers, contractors, and other vendors; • Government entities; • Professional service organizations; and • Investors and creditors.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Employment Information; • Inferences; and • Other Information.
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.	• Affiliates; • Service providers, contractors, and other vendors; • Government entities; and • Professional service organizations.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Online Activity; • Employment Information; • Inferences; and • Other Information.
Short-term, transient uses.	• Affiliates • Service providers, contractors, and other vendors; and • Professional service organizations.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Inferences; • Online Activity; and • Other Information.
Debugging to identify and repair errors that impair existing intended functionality.	• Service providers, contractors, and other vendors.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Employment Information; and • Inferences.
Undertaking activities to verify or maintain the quality of our services.	• Affiliates; • Service providers, contractors, and other vendors; • Government entities; and • Professional service organizations;	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Employment Information; • Inferences; and • Other Information.
To comply with legal obligations.	• Affiliates; • Service providers and other vendors; • Government entities; • Professional service organizations; and • Investors and creditors.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Online Activity; • Employment Information; • Inferences; and • Other Information.
In connection with business transactions.	• Affiliates; • Service providers and other vendors; • Government entities; • Professional service organizations; and • Investors and creditors.	• Identifiers; • Protected Classifications; • Commercial Information; • Geolocation Data; • Online Activity; • Employment Information • Inferences; and • Other Information.

Anonymous and Aggregated Data. Ideal Tridon may share anonymous or aggregated data in order to facilitate our business operations. To the extent such data constitutes anonymized or de-identified data under the CCPA and other applicable privacy and data protection laws, we will maintain and use such data without attempting to re-identify the data.
No Automated Decision-Making. We do not use computer algorithms to make automated decisions based on your Personal Information. We may process some of your Personal Information automatically, with the goal of assessing certain personal aspects related to you (profiling), in order to comply with our legal or regulatory obligations, such as to combat money laundering or terrorism financing.

California Privacy Rights
If you are a California resident, you have certain choices regarding our use and disclosure of your Personal Information, as described below.
1. Your CCPA Privacy Rights
  1. Know: You have the right to request, twice in a twelve (12)-month period, that we provide (1) certain information about (a) the categories of Personal Information we have collected about you; (b) the categories of sources from which the Personal Information is collected; (c) the business or commercial purpose for collecting your Personal Information; and (d) the categories of third parties with whom we have shared your Personal Information; and/or (2) the specific pieces of Personal Information we have collected, used, and disclosed about you during the past twelve (12) months.
  2. Deletion: You have the right to request that we delete certain Personal Information we have collected from and about you and to tell our service providers to do the same.
  3. Correction: You have the right to request that we correct or amend certain Personal Information we maintain about you if it is inaccurate.
  4. Limit: You have the right to request that we limit the use and disclosure of Sensitive Personal Information we have collected. To the extent we collect any Sensitive Personal Information from or about you, we will use it only for the purposes listed above in Section 1(E). As such, any Sensitive Personal Information that we collect does not come within this right to limit use and disclosure.
  5. Opt-Out: You have the right to opt-out of the sale of your Personal Information to third parties and/or the sharing of your Personal Information for certain purposes. As noted in Section 1(A) above, Ideal Tridon does not sell or share Personal Information.
  6. Non-Discrimination: You have the right not to experience discriminatory treatment, and we will not discriminate against you or retaliate against you because you have exercised any CCPA privacy rights. We do not use the fact that you have exercised or requested to exercise any CCPA rights for any purpose other than facilitating a response to your request.
2. How to Submit a Request. If you are a California resident and you wish to exercise any of the rights enumerated in this Section 2, please contact us at (800) 251-3220 or by e-mail at [email protected].
3. Verifying Your Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your Personal Information or complying with your request. If we are successful in validating your identity, we will respond to your request within the time and in the manner required by CCPA. If we are unable to verify your identity, we will need to deny your request. We reserve the right to deny requests in certain circumstances, such as where we have a reasonable belief that the request is fraudulent.
  1. Verification Process. If you request to know, access, delete, and/or correct your Personal Information, we may require you to provide any of the following information: address, date of birth, unique personal identifier, state of residence, telephone number, email address, or details of a transaction. In addition, if you ask us to provide you with specific pieces of Personal Information, we may require you to sign a declaration under penalty of perjury that you are the individual whose Personal Information is the subject of the request. We will use the information you submit and the information we have in our systems to try to verify your identity and to match the Personal Information we have collected about you, if any, to your identity.
  2. Authorized Agent. If you designate an authorized agent to make an access or deletion request on your behalf, we may require you to (1) provide the authorized agent written permission to do so (e.g., via a notarized letter), and (2) verify your own identity directly with us (as described above) and confirm with us that you provided the authorized agent permission to submit the request.
4. Additional California Privacy Disclosures.
  1. Do Not Track Signals. Your browser and other mechanisms may permit you to send do-not-track signals or other similar signals via your browser settings to express your preferences regarding online tracking. Due to the lack of any standard for how do-not-track should work on commercial websites, we do not currently respond to such signals.
  2. Shine the Light Notice. California residents have the right to request and obtain from us, once a year and free of charge, certain information about the categories of their Personal Information (if any) that we disclosed to third parties for direct marketing purposes, including the names and addresses of all third parties with whom we shared your information for direct marketing purposes in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in Section 2(B), above.